Managed Alcohol Program (MAP) Coordinator

Program: Managed Alcohol Pilot Program

Reports To: Managed Alcohol Program Manager

Direct Reports: MAP Intervention workers

Collaborators: clinical supports, research team, other PAQ program staff

Contract: Full-time (35 hours per week) one-year contract with strong possibility of becoming a permanent position

Location: Downtown Montréal at the PAQ managed alcohol home

Wage and Benefits: $44,590 ($24.50/hour) + 10% COVID bonus + collective health insurance

Background

Projets Autochtones du Québec (PAQ) is a not-for-profit organization offering shelter and culturally adapted activities and services to homeless and at-risk First Nations, Inuit, and Métis women and men. Located in downtown Montreal, our center provides emergency shelter and a hot dinner and light breakfast 365 nights a year for 16 women and 36 men. PAQ’s transitional housing program offers 16 studio apartments for Indigenous women and men at risk of homelessness, or who are in search of a stable living environment. PAQ provides a sense of belonging and trust developed through community events, psycho-social and crisis support, access to legal and health services, and indigenous cultural and arts programs.

In order to meet the needs of the community, PAQ is preparing to launch a pilot residential community managed alcohol program that aims to reduce the barriers to access supportive housing and reduce the acute, chronic, and social harms associated with alcohol addiction. This project will provide the option for long-term supportive housing with an on-site managed alcohol program for 8 to 10 persons from the indigenous community that are experiencing homelessness and severe alcohol dependencies in Montreal.

Purpose of Role

The MAP Coordinator is a senior intervention worker with the essential role of providing guidance, supervision, and coordination for the front-line operations of the MAP program. The person in this role oversees the performance of the intervention team, supervises and supports the well-being of residents and intervention staff, and carries out shifts on the floor to provide day-to-day support for residents. The MAP Coordinator has in-depth knowledge of urban Indigenous homelessness issues, and is experienced in working with alcoholism and/or other drug dependencies.

Duties and Responsibilities

  1. Create an overall positive environment in the MAP home, ensuring respect, dignity, safety and comfort for residents and staff.
  2. Provide continuous monitoring of residents’ overall health and well-being, and oversee alcohol service.
  3. Work with clinical partners to support front-line staff training on harm reduction and other related health issues.
  4. Coordinate follow-up clinical services with partners and report to relevant partners on incidents or concerns (health partners, health-line, emergency support).
  5. Coordinate staff scheduling to ensure 24/7 support for participants at the residence
  6. Evaluate staff performance, provide constructive feedback, and provide additional guidance/training as required.
  7. Assess operational issues and policies and communicate to senior management.
  8. Produce reports and other documents and maintain statistics for senior management, partners, and funders.
  9. Support inventory management of alcohol and other consumables.

Required Values and Attributes

  • Demonstrate understanding and commitment to reconciliation with Canada’s Indigenous peoples
  • Professional ethics and integrity
  • Inclusive, non-judgmental, and respectful of people from various backgrounds
  • Aware of issues faced by diverse communities: poverty, colonization, racism, homelessness, survival sex work, mental health, substance use, etc.

Required Skills and Experience

  • Minimum 2 years in harm reduction services (alcohol or other drugs)
  • Minimum 3 years in a coordination or management role with supervisory experience of frontline staff in social services or health setting
  • Experience working with persons experience cognitive or physical decline (mental health, geriatrics, or related)
  • Experience living or working with Indigenous communities or people and/or people experiencing homelessness

Required Knowledge, Skills and Abilities

  • Knowledge of culturally sensitive approaches, trauma informed care, and cultural safety issues.
  • Proven ability to effectively manage crisis situations and the nuances of harm reduction care
  • Ability to lead front-line teams in dealing with difficult situations
  • Skilled in fostering communication with staff, colleagues, participants, and partner organizations.
  • Ability to identify and communicate concerns, risks, and positive feedback to team
  • Knowledge and understanding of Indigenous culture and traditions
  • Language requirements: English and French (mandatory), an Indigenous language is a significant asset.
  • Skilled at seeking out and building partnerships
  • Skilled in group animation
  • Able to write reports and maintain program statistics

Required Academic or Other Qualifications and Training

  • University degree in a related field (nursing, social work, management/administration, etc.)
  • Standard First Aid Level 1 including CPR/AED
  • SMART POUR training is an asset
  • Non-Violent Crisis Intervention training is an asset

Other Requirements

  • Flexible schedule (some evening, overnight and weekend hours will be required)

 

* With equal qualification, Indigenous candidates will be recruited.

Those interested in applying should send a short cover letter and curriculum vitae to the following address: emplois@paqc.org.
Only candidates with the required experience will be contacted.

 

 

 


Shelter Coordinator

Reports To: Program and Services Manager

Direct Reports: Intervention Workers (administrative supervisor)

Contract: Full-time permanent, 35 hours per week

Location: Downtown Montreal at the PAQ shelter. This is an on-site role and cannot be carried out remotely.

Wage and Benefits: $44,590 annually ($24.50/hour) +10% COVID bonus + staff health insurance plan

Job Purpose

Reporting to the Program and Services Manager and working closely with the Finance and Operations Manager, Transition Housing Coordinator and the Intervention Team Lead, the Shelter Coordinator, takes the lead on all administrative aspects of shelter operations, and provides strong support to the Program and Services Manager to ensure quality, culturally-appropriate shelter intervention services.

Duties and Responsibilities

  1. Provide intervention support and coaching to the shelter Intervention team (approximately 40-50% time on the floor).
  2. Produce by mid-month the intervention team schedule for the following month, ensuring full coverage for all shifts.
  3. Build and coordinate an on-call list of intervention workers to provide replacement coverage for gaps in the schedule.
  4. Ensure accurate and timely completion of bi-weekly time sheets for all members of the intervention team.
  5. Coordinate and track all HR-related matters for intervention workers (except performance management; this is the role of the Program and Services Manager).
  6. With the Program and Services Manager, provide support to intervention worker recruitment processes.
  7. With the Program and Services Manager, support the development of culturally appropriate policies and protocols that ensure the safety and well-being of staff and participants at the shelter.
  8. Communicate and ensure compliance of all shelter policies and protocols, including protocols related to COVID-19.
  9. Oversee the supply management of all shelter donations.
  10. Create and oversee a thriving shelter volunteer program that contributes to the overall functioning and well-being of the shelter.
  11. Provide oversite to PAQ outreach activities.
  12. Serve as the point person and liaison within the Intervention team on COVID-19 information about service trajectory, services, cleaning protocols.
  13. Provide support to the Shelter Case Worker and Animator in organizing activities for shelter participants.
  14. Be proactive in monitoring trends and changes in the field of shelter management and homelessness and make recommendations to the Program and Services Manager accordingly.
  15. Produce statistics and reports for the shelter.

Other:

  1. Infuses a spirit of excellence and innovation within PAQ culture and working environment.
  2. Promotes PAQ’s values at work and externally
  3. Other duties, as assigned

Required Values and Attributes

  1. Demonstrate understanding and commitment to reconciliation with Canada’s Indigenous peoples
  2. Personal qualities of integrity, diligence, and dedication to PAQ’s mission
  3. Able to problem solve and demonstrate persistence in resolving issues
  4. High energy, positive “can-do” attitude, with a high degree of flexibility.

Knowledge, Skills and Experience

  1. Knowledge and understanding of the impact of intergenerational trauma and on-going realities in Indigenous communities, urban barriers, and Indigenous social issues.
  2. Minimum 3 years’ experience working in a senior intervention role, preferably within an Indigenous organization, and/or within the homelessness sector
  3. Minimum 2 years’ experience in an administrative coordination role in a community-based organization.
  4. Bilingualism: proficient in spoken French and English; knowledge of an Indigenous language is a significant asset.
  5. Strong IT skills and experience are essential, particularly working with databases; able to initiate technological solutions.
  6. Strong time management and coordination skills with the ability to prioritize multiple tasks.
  7. Ability to communicate well with team members and use a collaborative approach
  8. Proactive mentoring skills

Required Academic or Other Qualifications

  1. Bachelor’s degree in Social Work, Management, or related field, or equivalent work experience.
  2. Completion of OMEGA or other similar training program is an asset.

Other Requirements

  • Flexible schedule (regular evening and weekend hours)

 

* With equal qualification, Indigenous candidates will be recruited.

Those interested in applying should send a short cover letter and curriculum vitae to the following address: emplois@paqc.org.
Only candidates with the required experience will be contacted.

 

 

 


Part-time Managed Alcohol Program Registered Nurse (MAPRN)

 

Job Title: Managed Alcohol Program Registered Nurse (MAP RN)
Reports To: Managed Alcohol Program Manager
Direct Reports: None
Collaborators: clinical partners (medical supervision, psychiatry, pharmacy) and research team
Contract: Part-time (15-20 hours per week) one-year contract with strong possibility to become a permanent position.
Location: Downtown Montréal at the PAQ managed alcohol home
Annual Salary or Hourly Wage: $35-40/hour (based on experience)

Background

In order to meet the needs of the community, PAQ is launching a pilot residential community managed alcohol program that aims to reduce the barriers to access supportive housing and reduce the acute, chronic, and social harms associated with alcohol addiction. This project will provide the option for long-term supportive housing with an on-site managed alcohol program for 8 persons from the indigenous community that are experiencing homelessness and severe alcohol dependencies in Montreal.

Purpose of Role

The MAP RN is a registered nurse with experience in substance abuse, addiction and harm reduction services, with the essential role of implementing a medically supervised care plan and frequent clinical follow-up of participants in the managed alcohol program that incorporates regular doses of alcohol which are supervised by staff alongside other support services. The person in this role is responsible to ensure the health of MAP participants, working under
medical supervision from the CHUM and alongside the MAP Coordinator to deliver individualized care plan, which includes alcohol service, managing other medications, contraindications, and access to other medical services. The MAP RN has in-depth knowledge of substance abuse, mental illness, and harm reduction services and is experienced in working with alcoholism and/or other drug dependencies. Experienced in working with Montréal’s homeless Indigenous community is an important asset.

Duties and Responsibilities

  1. Under medical supervision, support initial screening and medical evaluation of participants in the managed alcohol
  2. Implement care plans provided by medical supervisor
  3. Provide daily monitoring of residents’ overall health and well-being and oversee alcohol service.
  4. Under medical supervision, monitor resident health to make necessary adjustments in alcohol service and other medical
  5. Provide support on-call for intervention workers to manage crisis situations and to help assess when emergency care is
  6. Provide clinical follow-up and report to medical supervisor who can refer participants to relevant specialists for issues that require additional medical care or psychological
  7. Liaise with other health and addiction services as required
  8. Work with medical supervisor and intervention coordinator to train front-line staff to on harm reduction and other related services
  9. Provide constructive feedback to guide the intervention staff in recognizing and managing nuances of symptoms in harm reduction
  10. Produce reports and other documents and maintain statistics for medical supervisor, senior management and research partners
  11. Supervise storage, delivery and administration of prescription of medication is properly administered by participants.

Required Values and Attributes

  • Demonstrate understanding and commitment to reconciliation with Canada’s Indigenous peoples
  • Professional ethics and integrity
  • Inclusive, non-judgmental, and respectful of people from various backgrounds
  • Aware of issues faced by diverse communities: poverty, colonization, racism, homelessness, survival sex work, mental health, substance use,
  • Foster and maintain trust of patients and in the context of professional care that abides by clinical ethics

Required Skills and Experience

  • Minimum 2 years in harm reduction services (alcohol or other drugs)
  • Minimum 3 years’ experience working with individuals with mental illness and addictions
  • Experience working with persons experience cognitive or physical decline (mental health, geriatrics, or related)
  • Experience living or working with Indigenous communities or people and/or people experiencing homelessness

Required Knowledge, Skills and Abilities

  • Thorough knowledge and proficiency in current nursing procedures, nursing assessment, physical assessments, and treatment measures.
  • Knowledge of culturally sensitive approaches, trauma informed care, and cultural safety issues.
  • Proven ability to effectively manage crisis situations and the nuances of harm reduction care
  • Ability to guide front-line teams in dealing with difficult situations
  • Skilled in fostering communication with staff, colleagues, participants, and partner organizations.
  • Knowledge and understanding of Indigenous culture and traditions
  • Language requirements: English and French (mandatory), an Indigenous language is a significant asset.

Required Academic or Other Qualifications and Training

  • Registered Nurse licensed to practice in the province of Quebec with level 6 or higher
  • Certificate in basic CPR-C
  • SMART POUR or Service in Action course is an asset
  • Non-Violent Crisis Intervention training is an asset

Other Requirements       

  • Flexible schedule (some on-call hours in the evenings, overnight and weekend hours may be required)

 

Those interested in applying should send a short cover letter and curriculum vitae to the following address: emplois@paqc.org.
Only candidates with the required experience will be contacted.