Managed Alcohol Program (MAP) Coordinator

Program: Managed Alcohol Pilot Program

Reports To: Managed Alcohol Program Manager

Direct Reports: MAP Intervention workers

Collaborators: Clinical partners (nurse, medical supervision, primary care services, psychiatry, pharmacy) and legal partners (SPVM), and research team.

Contract: Full-time (40 hours per week), temporary to March 31, 2021 with strong possibility of renewal

Location: Downtown Montréal at the PAQ managed alcohol home

Wage and Benefits: $47,840 ($23/hour) + collective health insurance

Background

Projets Autochtones du Québec (PAQ) is a not-for-profit organization offering shelter and culturally adapted activities and services to homeless and at-risk First Nations, Inuit, and Métis women and men. Located in downtown Montreal, our center provides emergency shelter and a hot dinner and light breakfast 365 nights a year for 16 women and 36 men. PAQ’s transitional housing program offers 16 studio apartments for Indigenous women and men at risk of homelessness, or who are in search of a stable living environment. PAQ provides a sense of belonging and trust developed through community events, psycho-social and crisis support, access to legal and health services, and indigenous cultural and arts programs.

In order to meet the needs of the community, PAQ is preparing to launch a pilot residential community managed alcohol program that aims to reduce the barriers to access supportive housing and reduce the acute, chronic, and social harms associated with alcohol addiction. This project will provide the option for long-term supportive housing with an on-site managed alcohol program for 8 to 10 persons from the indigenous community that are experiencing homelessness and severe alcohol dependencies in Montreal.

Job Purpose

The MAP Coordinator is a senior intervention worker with the essential role of providing guidance, supervision, and coordination for the front-line operations of the MAP program. The person in this role oversees the performance of the intervention team, supervises and supports the well-being of residents and intervention staff, and carries out shifts on the floor to provide day-to-day support for residents. The MAP Coordinator has in-depth knowledge of Montréal’s homeless Indigenous community and is experienced in working with alcoholism and/or other drug dependencies.

Duties and Responsibilities

  1. Create an overall positive environment in the MAP home, ensuring respect, dignity, safety and comfort for residents and staff.
  2. Provide continuous monitoring of residents’ overall health and well-being, and oversee alcohol service.
  3. Work with clinical partners to support front-line staff training on harm reduction and other related health issues.
  4. Coordinate follow-up clinical services with partners and report to relevant partners on incidents or concerns (health partners, health-line, emergency support).
  5. Coordinate staff scheduling to ensure 24/7 support for participants at the residence
  6. Evaluate staff performance, provide constructive feedback, and provide additional guidance/training as required.
  7. Assess operational issues and policies and communicate to senior management.
  8. Produce reports and other documents and maintain statistics for senior management, partners, and funders.
  9. Support inventory management of alcohol and other consumables.

Required Values and Attributes

  • Demonstrate understanding and commitment to reconciliation with Canada’s Indigenous peoples
  • Professional ethics and integrity
  • Inclusive, non-judgmental, and respectful of people from various backgrounds
  • Aware of issues faced by diverse communities: poverty, colonization, racism, homelessness, survival sex work, mental health, substance use, etc.

Required Skills and Experience

  • Minimum 2 years in harm reduction services (alcohol or other drugs)
  • Minimum 3 years of supervising front-line staff in social work or health setting
  • Experience working with persons experience cognitive or physical decline (mental health, geriatrics, or related)
  • Experience living or working with Indigenous communities or people and/or people experiencing homelessness

Required Knowledge, Skills and Abilities

  • Knowledge of culturally sensitive approaches, trauma informed care, and cultural safety issues.
  • Proven ability to effectively manage crisis situations and the nuances of harm reduction care
  • Ability to lead front-line teams in dealing with difficult situations
  • Skilled in fostering communication with staff, colleagues, participants, and partner organizations.
  • Ability to identify and communicate concerns, risks, and positive feedback to team
  • Knowledge and understanding of Indigenous culture and traditions
  • Language requirements: English and French (mandatory), an Indigenous language is a significant asset.
  • Skilled at seeking out and building partnerships
  • Skilled in group animation
  • Able to write reports and maintain program statistics

Required Academic or Other Qualifications and Training

  •  Nursing Degree or degree in a related field (social work / medical field)
  • Standard First Aid Level 1 including CPR/AED
  • SMART POUR training is an asset
  • Non-Violent Crisis Intervention training is an asset

Other Requirements

  • Flexible schedule (some evening, overnight and weekend hours will be required

 

* With equal qualification, Indigenous candidates will be recruited.

Those interested in applying should send a short cover letter and curriculum vitae to the following address: emplois@paqc.org.
Only candidates with the required experience will be contacted.

 

 

 


Cook and Kitchen Coordinator

Reports To: Finance and Operations Manager

Contract: Full-time, permanent (35 hours per week, Monday to Friday)

Location: Downtown Montréal at the PAQ shelter

Wage and Benefits: $40,040 ($22/hour) + collective health insurance

Background

Projets Autochtones du Québec (PAQ) is a not-for-profit organization offering shelter and culturally adapted activities and services to homeless and at-risk First Nations, Inuit, and Métis women and men. Located in downtown Montreal, our centre provides emergency shelter and a hot dinner and light breakfast 365 nights a year for 16 women and 36 men. PAQ’s transitional housing program offers 16 studio apartments for Indigenous women and men at risk of homelessness, or who are in search of a stable living environment. PAQ provides a sense of belonging and trust developed through community events, psycho-social and crisis support, access to legal and health services, and indigenous cultural and arts programs.

The Cook and Kitchen Coordinator prepares 60 meals daily (10 lunch, 50 dinner) in PAQ’s industrial kitchen with an emphasis on Indigenous country food. A light breakfast is also served by PAQ’s intervention team.

Duties and Responsibilities

  • Overall responsibility of the kitchen operations
  • Plan and deliver (or ensure delivery) of light breakfast, lunch and hot supper meals 7 days/week (weekend meals prepared in advance)
  • Create a menu and order all food as required and within budget
  • Maintain inventory and record of food, supplies and equipment
  • Adhere to all sanitation and food production codes
  • Ensure that all products received via delivery meet specifications, that the invoicing is correct in respect to quantity and quality.
  • Clean and maintain an organized kitchen at all times. Follow all required checklists and cleaning schedules (daily, monthly and quarterly).
  • Assure the proper care and maintenance of all food service equipment; identify equipment needs for food preparation and service.
  • Ensure food quality by maintaining high levels of cleanliness, organization, storage, and sanitation of food products.
  • Organize and prepare Indigenous meals for special occasions (Holidays, Shelter events) for 100 people and more
  • Maintain a positive attitude that promotes teamwork and collaboration

Required Values and Attributes

  • Passion for food, cooking and people
  • Demonstrate understanding and commitment to reconciliation with Canada’s Indigenous peoples
  • Professional ethics and integrity
  • Inclusive, non-judgmental, and respectful of people from various backgrounds
  • Aware of issues faced by diverse communities: poverty, colonization, racism, homelessness, survival sex work, mental health, substance use, etc.

Required Skills and Experience

  • Minimum 2 years’ experience working in or managing an industrial or commercial kitchen
  • MAPAQ certification in Formation en hygiène et salubrité alimentaires and restauration are significant assets
  • Experience cooking Indigenous traditional country foods is necessary
  • Must be creative with food donations
  • Good verbal communication and time management
  • Must be able to work with minimal supervision and have a strong initiative

 

* With equal qualification, Indigenous candidates will be recruited.

Those interested in applying should send a short cover letter and curriculum vitae to the following address: emplois@paqc.org.
Only candidates with the required experience will be contacted.

 

 

 


Shelter Coordinator

Reports To: Program and Services Manager

Direct Reports: Intervention Workers (administrative supervisor)

Contract: Full-time permanent, 35 hours per week

Location: Downtown Montreal at the PAQ shelter. This is an on-site role and cannot be carried out remotely.

Wage and Benefits: $44,590 annually + staff health insurance plan

Job Purpose

Reporting to the Program and Services Manager and working closely with the Finance and Operations Manager, Transition Housing Coordinator and the Intervention Team Lead, the Shelter Coordinator, takes the lead on all administrative aspects of shelter operations, and provides strong support to the Program and Services Manager to ensure quality, culturally-appropriate shelter intervention services.

Duties and Responsibilities

  1. Provide intervention support and coaching to the shelter Intervention team (approximately 40-50% time on the floor).
  2. Produce by mid-month the intervention team schedule for the following month, ensuring full coverage for all shifts.
  3. Build and coordinate an on-call list of intervention workers to provide replacement coverage for gaps in the schedule.
  4. Ensure accurate and timely completion of bi-weekly time sheets for all members of the intervention team.
  5. Coordinate and track all HR-related matters for intervention workers (except performance management; this is the role of the Program and Services Manager).
  6. With the Program and Services Manager, provide support to intervention worker recruitment processes.
  7. With the Program and Services Manager, support the development of culturally appropriate policies and protocols that ensure the safety and well-being of staff and participants at the shelter.
  8. Communicate and ensure compliance of all shelter policies and protocols, including protocols related to COVID-19.
  9. Oversee the supply management of all shelter donations.
  10. Create and oversee a thriving shelter volunteer program that contributes to the overall functioning and well-being of the shelter.
  11. Provide oversite to PAQ outreach activities.
  12. Serve as the point person and liaison within the Intervention team on COVID-19 information about service trajectory, services, cleaning protocols.
  13. Provide support to the Shelter Case Worker and Animator in organizing activities for shelter participants.
  14. Be proactive in monitoring trends and changes in the field of shelter management and homelessness and make recommendations to the Program and Services Manager accordingly.
  15. Produce statistics and reports for the shelter.

Other:

  1. Infuses a spirit of excellence and innovation within PAQ culture and working environment.
  2. Promotes PAQ’s values at work and externally
  3. Other duties, as assigned

Required Values and Attributes

  1. Demonstrate understanding and commitment to reconciliation with Canada’s Indigenous peoples
  2. Personal qualities of integrity, diligence, and dedication to PAQ’s mission
  3. Able to problem solve and demonstrate persistence in resolving issues
  4. High energy, positive “can-do” attitude, with a high degree of flexibility.

Knowledge, Skills and Experience

  1. Knowledge and understanding of the impact of intergenerational trauma and on-going realities in Indigenous communities, urban barriers, and Indigenous social issues.
  2. Minimum 3 years’ experience working in a senior intervention role, preferably within an Indigenous organization, and/or within the homelessness sector
  3. Minimum 2 years’ experience in an administrative coordination role in a community-based organization.
  4. Bilingualism: proficient in spoken French and English; knowledge of an Indigenous language is a significant asset.
  5. Strong IT skills and experience are essential, particularly working with databases; able to initiate technological solutions
  6. Strong time management and coordination skills with the ability to prioritize multiple tasks.
  7. Ability to communicate well with team members and use a collaborative approach
  8. Proactive mentoring skills

Required Academic or Other Qualifications

  1. Bachelor’s degree in Social Work, Management, or related field, or equivalent work experience.
  2. Completion of OMEGA or other similar training program is an asset.

Other Requirements

  • Flexible schedule (regular evening and weekend hours)

 

* With equal qualification, Indigenous candidates will be recruited.

Those interested in applying should send a short cover letter and curriculum vitae to the following address: emplois@paqc.org.
Only candidates with the required experience will be contacted.