Managed Alcohol Program (MAP) Coordinator

Program: Managed Alcohol Pilot Program

Reports To: Managed Alcohol Program Manager

Direct Reports: MAP Intervention workers

Collaborators: Clinical partners (nurse, medical supervision, primary care services, psychiatry, pharmacy) and legal partners (SPVM), and research team.

Contract: Full-time (40 hours per week), temporary to March 31, 2021 with strong possibility of renewal

Location: Downtown Montréal at the PAQ managed alcohol home

Wage and Benefits: $47,840 ($23/hour) + collective health insurance


Projets Autochtones du Québec (PAQ) is a not-for-profit organization offering shelter and culturally adapted activities and services to homeless and at-risk First Nations, Inuit, and Métis women and men. Located in downtown Montreal, our center provides emergency shelter and a hot dinner and light breakfast 365 nights a year for 16 women and 36 men. PAQ’s transitional housing program offers 16 studio apartments for Indigenous women and men at risk of homelessness, or who are in search of a stable living environment. PAQ provides a sense of belonging and trust developed through community events, psycho-social and crisis support, access to legal and health services, and indigenous cultural and arts programs.

In order to meet the needs of the community, PAQ is preparing to launch a pilot residential community managed alcohol program that aims to reduce the barriers to access supportive housing and reduce the acute, chronic, and social harms associated with alcohol addiction. This project will provide the option for long-term supportive housing with an on-site managed alcohol program for 8 to 10 persons from the indigenous community that are experiencing homelessness and severe alcohol dependencies in Montreal.

Job Purpose

The MAP Coordinator is a senior intervention worker with the essential role of providing guidance, supervision, and coordination for the front-line operations of the MAP program. The person in this role oversees the performance of the intervention team, supervises and supports the well-being of residents and intervention staff, and carries out shifts on the floor to provide day-to-day support for residents. The MAP Coordinator has in-depth knowledge of Montréal’s homeless Indigenous community and is experienced in working with alcoholism and/or other drug dependencies.

Duties and Responsibilities

  1. Create an overall positive environment in the MAP home, ensuring respect, dignity, safety and comfort for residents and staff.
  2. Provide continuous monitoring of residents’ overall health and well-being, and oversee alcohol service.
  3. Work with clinical partners to support front-line staff training on harm reduction and other related health issues.
  4. Coordinate follow-up clinical services with partners and report to relevant partners on incidents or concerns (health partners, health-line, emergency support).
  5. Coordinate staff scheduling to ensure 24/7 support for participants at the residence
  6. Evaluate staff performance, provide constructive feedback, and provide additional guidance/training as required.
  7. Assess operational issues and policies and communicate to senior management.
  8. Produce reports and other documents and maintain statistics for senior management, partners, and funders.
  9. Support inventory management of alcohol and other consumables.

Required Values and Attributes

  • Demonstrate understanding and commitment to reconciliation with Canada’s Indigenous peoples
  • Professional ethics and integrity
  • Inclusive, non-judgmental, and respectful of people from various backgrounds
  • Aware of issues faced by diverse communities: poverty, colonization, racism, homelessness, survival sex work, mental health, substance use, etc.

Required Skills and Experience

  • Minimum 2 years in harm reduction services (alcohol or other drugs)
  • Minimum 3 years of supervising front-line staff in social work or health setting
  • Experience working with persons experience cognitive or physical decline (mental health, geriatrics, or related)
  • Experience living or working with Indigenous communities or people and/or people experiencing homelessness

Required Knowledge, Skills and Abilities

  • Knowledge of culturally sensitive approaches, trauma informed care, and cultural safety issues.
  • Proven ability to effectively manage crisis situations and the nuances of harm reduction care
  • Ability to lead front-line teams in dealing with difficult situations
  • Skilled in fostering communication with staff, colleagues, participants, and partner organizations.
  • Ability to identify and communicate concerns, risks, and positive feedback to team
  • Knowledge and understanding of Indigenous culture and traditions
  • Language requirements: English and French (mandatory), an Indigenous language is a significant asset.
  • Skilled at seeking out and building partnerships
  • Skilled in group animation
  • Able to write reports and maintain program statistics

Required Academic or Other Qualifications and Training

  •  Nursing Degree or degree in a related field (social work / medical field)
  • Standard First Aid Level 1 including CPR/AED
  • SMART POUR training is an asset
  • Non-Violent Crisis Intervention training is an asset

Other Requirements

  • Flexible schedule (some evening, overnight and weekend hours will be required


* With equal qualification, Indigenous candidates will be recruited.

Those interested in applying should send a short cover letter and curriculum vitae to the following address:
Only candidates with the required experience will be contacted.